Terms and conditions of sale

1. Introduction

These terms and conditions govern the access to and use of the website Bricovex.com, as well as the purchase of products offered through it.

By accessing the website and placing an order, the user agrees to be bound by these terms. Users are advised to read them carefully before making any purchase.


2. Seller identification

The seller of the products offered on this website is:

IMPRESA DIGITALE S.R.L.
Via Campanello 22
81030 Teverola (CE), Italy
VAT Number: IT04942670615
Email: info@bricovex.com


3. Scope of application

These terms apply to all sales contracts concluded through the website.

The seller reserves the right to modify these terms at any time. Any changes will not affect orders already confirmed before the modification.


4. Eligibility to purchase

By placing an order, the user declares to:

  • be at least 18 years old
  • have the legal capacity to enter into binding contracts
  • provide accurate and complete information

The seller shall not be liable for incorrect data provided by the user.


5. Product information

Products available on the website are described with the greatest possible accuracy.

However:

  • images are for illustrative purposes
  • slight variations in color, size, or design may occur
  • packaging may differ from images

Product availability is subject to stock and may change without notice.


6. Prices and taxes

Prices are displayed on the website and may vary depending on the user’s location.

Unless otherwise specified:

  • prices may include or exclude VAT
  • shipping costs are calculated at checkout

The seller reserves the right to modify prices at any time. However, confirmed orders will not be affected.


7. Order process

To place an order, the user must:

  1. select the desired products
  2. add them to the cart
  3. provide shipping and billing information
  4. complete the payment

An order confirmation email will be sent once the purchase is completed.

The seller reserves the right to refuse or cancel orders in cases such as:

  • suspected fraudulent activity
  • incorrect pricing due to technical errors
  • product unavailability

8. Payment methods

Payments are processed through secure third-party providers.

Available methods may include:

  • credit or debit cards
  • digital payment systems
  • other methods displayed at checkout

The seller does not store or have access to sensitive payment details.


9. Shipping and delivery

Orders are processed within a reasonable timeframe.

Delivery times are indicative and may vary depending on:

  • destination country
  • courier service
  • customs procedures

The seller shall not be held responsible for delays caused by factors beyond its control.

Risk of loss or damage passes to the customer upon delivery.


10. Delivery issues

In case of:

  • missing packages
  • damaged goods
  • incorrect deliveries

the customer must contact the seller promptly at info@bricovex.com.

Claims must be submitted within a reasonable time after delivery.


11. Right of withdrawal

Consumers have the right to withdraw from the purchase within 14 days from the date of delivery.

To exercise this right, the customer must notify the seller by email.

Conditions for return:

  • product must be unused
  • product must be returned in original condition
  • original packaging must be intact

Return shipping costs may be borne by the customer unless otherwise required by law.


12. Returns and refunds

Once the returned product is received and inspected, the seller will process the refund.

Refunds will:

  • be issued using the original payment method
  • be processed within a reasonable timeframe

The seller reserves the right to refuse refunds if the returned items do not meet the required conditions.


13. Warranty and defective products

Products are covered by the legal warranty applicable under consumer protection laws.

In case of defective products, the customer may request:

  • repair
  • replacement
  • refund where applicable

The warranty does not cover:

  • improper use
  • normal wear and tear
  • accidental damage

14. Limitation of liability

To the maximum extent permitted by law, the seller shall not be liable for:

  • indirect or consequential damages
  • loss of business or profits
  • interruption of service
  • misuse of products

Nothing in these terms excludes liability where it cannot be legally excluded.


15. Intellectual property

All content on the website, including but not limited to:

  • texts
  • images
  • graphics
  • logos

is the property of the seller or its licensors and is protected by intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.


16. User conduct

Users agree not to:

  • use the website for unlawful purposes
  • interfere with website functionality
  • attempt unauthorized access to systems

Violation of these rules may result in legal action.


17. Privacy and data protection

Personal data provided by users is processed in accordance with the Privacy Policy available on the website.


18. Force majeure

The seller shall not be held responsible for failure or delay in performance caused by events beyond its reasonable control, including:

  • natural disasters
  • strikes
  • technical failures
  • governmental restrictions

19. Governing law

These terms and conditions are governed by the laws of Italy.


20. Dispute resolution

In the event of a dispute, the parties agree to seek an amicable solution.

Consumers may also have access to alternative dispute resolution mechanisms in accordance with applicable laws.


21. Amendments

The seller reserves the right to modify these terms at any time.

Updated terms will be published on the website and will apply from the date of publication.