Shipping policy

1. Introduction

This Shipping Policy outlines the terms and conditions related to the shipment and delivery of products purchased on Bricovex.com.

We are committed to providing a fast, reliable, and efficient delivery service across Europe.


2. Order processing

All orders are processed within 1–2 business days after payment confirmation.

Each order undergoes:

  • verification
  • quality control
  • secure packaging

Orders are processed on business days only.


3. Shipping coverage

We deliver across European countries, ensuring consistent service and delivery standards.


4. Delivery time

Estimated delivery time:

👉 2–3 business days

Orders are shipped through established logistics networks to ensure fast and reliable delivery.

Delivery times may vary slightly due to:

  • peak periods
  • courier delays
  • operational factors beyond our control

5. Shipping operations

Shipments are handled through a network of professional logistics partners to ensure efficient and timely delivery.

Orders are dispatched from strategically located facilities to minimize delivery times.


6. Shipping costs

Shipping costs are calculated at checkout based on the destination and order details.

All applicable costs are clearly displayed before completing the purchase.


7. Tracking information

Once the order has been shipped, customers will receive tracking details where available.

Customers are encouraged to monitor the delivery status.


8. Delivery responsibility

Customers are responsible for providing accurate shipping information.

We are not responsible for:

  • delays due to incorrect addresses
  • failed delivery attempts caused by customer absence

9. Delivery completion

Delivery is considered complete when the order is delivered to the address provided at checkout.


10. Delivery issues

In case of delivery problems such as:

  • delays
  • lost shipments
  • damaged packages

customers should contact us promptly at:

📧 info@bricovex.com

We will investigate and provide an appropriate solution.


11. Exceptional circumstances

Delays may occur due to circumstances beyond our control, including:

  • logistics disruptions
  • extreme weather conditions
  • public holidays

12. Policy updates

This Shipping Policy may be updated periodically.


13. Contact information

IMPRESA DIGITALE S.R.L.
Via Campanello 22
81030 Teverola (CE), Italy
Email: info@bricovex.com